All Systems Operational

About This Site

Check here for updates about project44's API service availability. Subscribe to receive real-time incident, maintenance, and downtime updates by email, text, or RSS.

Uptime over the past 90 days. View historical uptime.
NA - Movement Operational
NA - Visibility Operations Center (VOC) Operational
NA - Network Management Center (NMC) Operational
NA - Carrier VOC Operational
NA - Driveview Operational
NA - Inventory Operational
NA - Orders Operational
NA - Yard Management (YMS) Operational
NA - Appointment Manager Operational
NA - Sandbox Operational
NA - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
NA - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
NA - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
NA - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Clearmetal Application Operational
Clearmetal Connect Operational
Analytics Operational
Port Intel Operational
NA - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
NA - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
NA - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
NA - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
NA - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
EU - Movement Operational
EU - Visibility Operations Center (VOC) Operational
EU - Network Management Center (NMC) Operational
EU - Carrier VOC Operational
EU - Driveview Operational
EU - Inventory Operational
EU - Orders Operational
EU - Yard Management (YMS) Operational
EU - Appointment Manager Operational
90 days ago
100.0 % uptime
Today
EU - Sandbox Operational
EU - LTL Operational
Visibility Operations Center (VOC) Operational
Dispatch API Operational
Documents API Operational
Rating API Operational
Tracking API Operational
EU - Parcel Operational
Visibility Operations Center (VOC) Operational
Documents API Operational
Tracking API Operational
EU - Truckload Operational
Visibility Operations Center (VOC) Operational
Network Management Center (NMC) Operational
Documents API Operational
Rating API Operational
Tendering API Operational
Tracking API Operational
Carrier VOC Operational
Analytics Operational
EU - Ocean Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Analytics Operational
Port Intel Operational
EU - Rail Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
Asset Tracking Operational
Shipment Tracking API Operational
EU - Air Operational
Visibility Operations Center (VOC) Operational
Tracking API Operational
EU - Container Track & Trace (CTT) Operational
Track & Trace Web Application (CTT) Operational
Track & Trace API Operational
Track & Trace Engine Operational
EU - Container Sailing Schedules (CSS) Operational
Sailing Schedules Web Application (CSS) Operational
Sailing Schedules API Operational
Sailing Schedules Data Delivery (FTP) Operational
Sailing Schedules Engine Operational
EU - Last Mile Operational
Data API Operational
Orders API Operational
Shipments API Operational
Case Service API Operational
Tracking Page Operational
Application Operational
Convey Website Operational
Carrier Connections (Upstream Network) Operational
Processing Operational
SFTP Operational
Data Ingestion Operational
Developer Portal ? Operational
Upstream Network Providers Operational
LTL Carrier Operational
TL Carrier/ELD Operational
Parcel Carrier Operational
Ocean Carrier Operational
Rail Carrier Operational
Air Carrier Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled LTL Infrastructure Maintenance - NA Region Nov 22, 2024 03:30-03:50 UTC
Dear Valued Customer,

We will be undergoing scheduled maintenance on Friday, November 22nd. During this maintenance window, LTL shipment tracking shall be impacted for the NA region. Please reach out to Project44 support if you notice any issues after the maintenance window.

Maintenance start: 22nd Nov 2024, 3:30 AM UTC
Maintenance end: 22nd Nov 2024, 3:50 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regard's
Aditya
Support Operations Specialist
Posted on Nov 20, 2024 - 11:18 UTC
Scheduled Infrastructure Upgrade - NA Nov 24, 2024 01:00-03:00 UTC
Dear Valued Customer,

We will be undergoing Kafka infrastructure upgrades for the North America region on November 24, 2024. During this period, there is no downtime is anticipated but there may be minor delays in processing certain updates.

Maintenance start: 24th of November 2024, 01:00 AM UTC
Maintenance end: 24th of November 2024, 03:00 AM UTC

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju
Operations Engineer, Customer Support
Posted on Nov 18, 2024 - 14:13 UTC
KWE EDI Production System - Scheduled Maintenance Dec 8, 2024 14:00-19:00 UTC
Dear valued Customer,

We have been informed about the scheduled maintenance of the KWE EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.

Maintenance Start: 8th December 2024, 14:00 UTC
Maintenance End: 8th December 2024, 19:00 UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju
Support Operations Specialist
Posted on Nov 20, 2024 - 15:15 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Service Disruption Notification (Microlise ELD)
Resolved - Dear Valued Customer,

We have been informed that this issue is resolved and operational.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Vyshnav Raju
Support Operations Specialist
Nov 19, 13:55 UTC
Update - Dear Valued Customer,

As per the latest update, Microlise - telematics service has entered the recovery phase, "systems are restored and data recovery is taking place, we will keep you updated with any new developments as soon as they become available.

Best Regards,
Khasim
Support Operations Specialist
Nov 12, 07:05 UTC
Monitoring - Dear Valued Customer,

As per the latest update, Microlise - telematics service has entered the recovery phase, "systems are restored and data recovery is taking place, we will keep you updated with any new developments as soon as they become available.

Best Regards,
Khasim
Support Operations Specialist
Nov 12, 07:02 UTC
Update - Dear Valued Customer,

As per the latest update, the issue is still ongoing. The telematics data is currently in the restoration phase. Once the restoration phase is complete, the next phase will be recovery, followed by going live. We will keep you updated with any new developments as soon as they become available.

Best Regards,
Krunal
Support Operations Specialist
Nov 7, 14:56 UTC
Investigating - Dear Valued Customer,

We have been informed that the ELD provider "Microlise", is currently experiencing an outage with their API and are not functioning as expected. We have already contacted them, and they are prioritizing the resolution of the issue.
We will keep you updated with any new developments as soon as they become available.

Thank you for your understanding.

Best Regards,
Krunal
Support Operations Specialist
Nov 5, 16:30 UTC
CMA CGM - Eventhub delay in sending events
Resolved - This incident has been resolved.
Nov 19, 05:29 UTC
Investigating - Dear Valued Customer,

We have been informed that CMA CGM is experiencing issues with their Eventhub service (8:50 PM UTC) which may cause delays in sending events. Our partners are working on resolving this quickly.

Incident start: 18th November 2024 (8:50 PM UTC) 09:50 PM CEST

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vivek Thakkar
Engineer, Customer Support Operations
Nov 18, 22:02 UTC
Nov 18, 2024
Nov 17, 2024
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 19:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Eventhub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 16th November 2024, 07:00 PM UTC
Maintenance End: 17th November 2024, 06:00 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Krishnakanth Sreebhashyam
Support Operations Specialist
Nov 12, 15:11 UTC
Nov 16, 2024
Infrastructure Maintenance for NA Region
Completed - The scheduled maintenance has been completed.
Nov 16, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 11:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing a scheduled maintenance for NA region on 16th of November. During the maintenance our VOC platform and API endpoints will be unstable, this will affect all the modes.

Maintenance start: 16th November 2024 11:00 UTC
Maintenance end: 16th November 2024 14:00 UTC

Following end points will be affected

na12.voc.project44.com
na12.api.project44.com
na44.voc.project44.com
na44.api.project44.com
cloud-v2.p-44.com

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regard's
Krishnakanth Sreebhashyam
Support Operations Specialist
Nov 14, 15:18 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 04:30 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Digital Factory, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 16th of November 2024, 04:30 AM UTC
Maintenance end: 16th of November 2024, 12:30 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Swathi
Engineer, Customer Support Operations
Nov 14, 15:54 UTC
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
CMA CGM Digital Factory - Scheduled Maintenance - 10th November 2024 - API
Completed - The scheduled maintenance has been completed.
Nov 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 15:00 UTC
Scheduled - Dear Valued Customer,

We have received an updated schedule for the CMA CGM carrier's system maintenance, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 10th November 2024 15:00 UTC
Maintenance End : 13th November 2024 15:00 UTC


As an Organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com

Best regards,
Krishnakanth Sreebhashyam
Support Operations Specialist
Nov 10, 14:43 UTC
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024
KWE EDI Production System - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 14:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the KWE EDI Production System. All Inbound & Outbound EDI file transmissions systems will be unavailable during the maintenance window.

Maintenance start: 10th November 2024, 14:00 UTC
Maintenance End: 10th November 2024, 19:00 UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Vyshnav Raju
Support Operations Specialist
Nov 7, 13:30 UTC
CMA CGM Eventhub - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 05:00 UTC
Scheduled - Dear valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM EventHub. Please expect a delay in receiving events due to a planned maintenance for CMA CGM systems.

Maintenance start: 9th of November 2024, 05:00 AM UTC
Maintenance end: 10th of November 2024, 01:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best regards,
Swathi
Support Operations Specialist
Nov 8, 18:53 UTC
CMA CGM Digital Factory - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 05:01 UTC
Scheduled - Dear Valued Customer,

We have been informed about the scheduled maintenance of the CMA CGM Digital Factory, during which API access will be disrupted. The current planned time frame is as follows:

Maintenance start: 9th of November 2024, 05:00 AM UTC
Maintenance end: 10th of November 2024, 01:00 PM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Swathi
Engineer, Customer Support Operations
Nov 8, 16:04 UTC
Nov 9, 2024
Nov 8, 2024
Infrastructure Maintenance for NA Region
Completed - The scheduled maintenance has been completed.
Nov 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 03:00 UTC
Scheduled - Dear Valued Customer,

We will be undergoing a scheduled maintenance for NA region on 8th of November. During this time tracking updates will be delayed for all the modes expect Last Mile.
Please reach out to Project 44 support if you notice any issues during and after the maintenance window.

Maintenance start:8th November 2024 03:00 AM UTC
Maintenance end: 8th November 2024 05:00 AM UTC

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regard's
Naveen Kumar R
Support Operations Specialist
Nov 7, 17:58 UTC
Nov 7, 2024
← Incident History Powered by Atlassian Statuspage